❓ Frequently Asked Questions
Find answers to common questions about our breakdown, recovery and roadside assistance services.
Frequently Asked Questions
What is Car Breakdown Service?
Car Breakdown Service provides assistance for vehicle breakdowns, recovery, and emergency roadside support.
Are your services available 24/7?
Yes, our services are available round the clock, every day of the year.
Do I need to register for your services?
No registration is required; we offer assistance on-demand.
What should I do if my car breaks down?
Stay safe, pull over, turn on hazard lights, and contact us immediately.
What types of breakdowns do you handle?
We handle flat batteries, engine failure, tyre punctures, fuel issues, and more.
What happens if my car cannot be fixed on-site?
If repairs are not possible on-site, we will tow your vehicle to a garage or a location of your choice.
Can I use your service if I’m not a member?
Yes, our services are available to everyone, even non-members.
Do you recover vehicles from accidents?
Yes, we offer accident recovery services to transport your vehicle safely.
What is vehicle recovery?
Vehicle recovery involves towing your car to a safe location or a repair facility.
Can you recover vehicles from motorways?
Yes, our team is equipped to handle motorway recoveries.
How much does vehicle recovery cost?
The cost depends on the distance and type of service. Contact us for a free quote.
Do you recover all types of vehicles?
We recover cars, motorcycles, vans, and light commercial vehicles.
What should I do if I have a flat tyre?
Pull over to a safe location and contact us for tyre repair or replacement.
Do you provide tyre replacement services?
Yes, we offer on-the-spot tyre replacement if you have a spare.
Can you fix a punctured tyre?
We can repair punctures if it's safe to do so; otherwise, we’ll replace the tyre.
Do you provide new tyres during breakdowns?
Currently, we only assist with fitting or replacing spare tyres on-site.
How long does a tyre change take?
A typical tyre change takes approximately 20–30 minutes.
What should I do if I run out of fuel?
Contact us, and we’ll deliver fuel to get you back on the road.
Do you deliver fuel for diesel and petrol vehicles?
Yes, we deliver both petrol and diesel as required.
Is there a minimum amount of fuel delivered?
We deliver enough fuel to help you reach the nearest fuel station.
Can you assist with incorrect fuel in the tank?
Yes, we provide fuel drainage services for misfuelling issues.
What types of fuel do you carry?
We carry standard-grade diesel and petrol for most vehicles.
Can you jump-start my car?
Yes, we provide jump-start services for vehicles with dead batteries.
What payment methods do you accept?
We accept cash, credit/debit cards, and digital payments.
Do you assist with lost car keys?
Yes, we can help arrange locksmith services or recommend a nearby specialist.